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Call Centre

from Tenmoth Electron by bens pens

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lyrics

i worked for a while in a call centre. it was horrible but it paid well. well quite well for 2004. £8 per hour. it was a telesales job so you had to call people and sell them card insurance. basically it was a scam. i did it for 1 year. no one really needs this insurance but erm you’d have to convince them. you’d say ‘hello i’m calling on behalf of the halifax’ and even though you had their details in front of you you weren’t calling from them. you are the most vilified person on earth. ‘hello!’ ‘fuck off fuck off’ BEEP. i mean it was £30 so every now and then someone would go for it and there were bonuses too. there was a thing that gave you no more than 30 seconds between calls. unless you pressed a button so you could go to the loo or on a break or something. i left after this one call. it was this woman in her 60s and she said ‘oh it’s funny you called just now i was just about to kill myself’. she said her husband of 47 years had just left her for another woman and she was going to take an overdose. i had to stay on the call and was waving for my manager to come over but i couldn’t hang up. they were saying ‘keep her on the phone! keep her on the phone! try and convince her that life is worth living!’ and i didn’t know what to say. actually most of the time she was doing most of the talking and i didn’t have to say anything. it lasted about an hour. I’ve no idea what happened afterwards if she killed herself or not. i was really freaked out by it actually and left the job after that call. i didn’t try and sell her any insurance.

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from Tenmoth Electron, released December 1, 2017

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bens pens Margate, UK

bens pens started off as a concept band where ben just asked people if they wanted to be in his band. at one point it had 7 flautists and no rehearsals performances or songs. often it's just him. tenmoth electron is the result of almost 10 years slowly turning a self published magazine into a piece with his friend tom loffill and voice of icelandair atli gunnarsson. ... more

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